Terms of Use

These terms govern the use of this website and the way orders are placed. By using the site you agree to them. The terms of sale — price, payment, delivery, quality, returns — are set by the Public Offer; where these terms differ from the offer, the offer prevails.

Who we are

The site is operated by LLC KUROSIO (trading as WoodWay Expert), company number (EDRPOU) 38812331, registered at 28/2 Mykhaila Hrushevskoho St, unit 43, Kyiv 01021, Ukraine. Warehouse: 7-D Zdolbunivska St, bldg. 3, Kyiv (entrance from 17-E Dniprovska Embankment). Phone: +380 (67) 180-38-13.

Catalogue and prices

Catalogue listings are informational and the price on the site is indicative. The contract of sale is concluded on the terms of the Public Offer — when a manager confirms the order or when payment of the invoice is received. Prices are shown per unit of material and may be displayed in hryvnia or euro: the base price is held in euro and converted to hryvnia at the company’s internal rate, so the hryvnia figure may change. Your manager confirms availability and lead time; the final price is the hryvnia price in the confirmed invoice.

The nature of wood

Wood is a natural material. Colour, figure, knot placement and grain direction vary between batches and from the photographs in the catalogue. The grade defines the permitted variation, and sorting within the stated grade is not a defect. Dimensions are nominal, with the tolerances customary for sawn timber.

How an order is placed

  1. You assemble a list of materials and send a request from the site or by phone.
  2. A manager confirms availability, the final price and lead times.
  3. An invoice is issued if required.
  4. Once payment or terms are agreed, the order goes to dispatch.

Payment

By bank transfer against an invoice to LLC KUROSIO (VAT included) or to a sole trader (without VAT), or in cash or by card via the terminal at the warehouse, with a receipt. Payment is made in hryvnia and off the website — the site neither accepts nor stores payment details. See section 4 of the Public Offer for details.

Delivery

Collection from the Kyiv warehouse, or dispatch by transport company anywhere in Ukraine. Cost and timing depend on the carrier and the size of the order. Risk of accidental damage passes to the buyer when the goods are handed to the buyer, the buyer’s representative or the carrier. The ways to receive an order are listed in section 5 of the Public Offer.

Returns and exchanges

The rights of consumers who are individuals are set by the Law of Ukraine “On Consumer Rights Protection”. The conditions and time limits for returns and exchanges — separately for distance orders, purchases at the warehouse, and for sole traders and legal entities — are set out in section 7 of the Public Offer. The right to return or exchange goods of proper quality does not apply to material cut, sawn or produced to the customer’s own dimensions. Goods of improper quality are covered by section 6 of the offer — please contact us using the details below.

Accounts

Registration is optional. If you create an account you are responsible for keeping your password safe and for actions taken under your login. We may suspend an account in case of misuse.

Rights in site content

The text, photographs, diagrams and other material on this site belong to LLC KUROSIO or are used with permission. Copying them for commercial use without written consent is not permitted.

Liability

We aim to keep availability and specification data accurate, but we do not guarantee the absence of technical errors or interruptions to the site. The decision as to whether a particular material suits your application is yours; we will advise and supply a sample on request.

Governing law and disputes

These terms are governed by the law of Ukraine. Disputes are settled by negotiation and, failing agreement, by the courts of Ukraine.

Contact

LLC KUROSIO, 28/2 Mykhaila Hrushevskoho St, unit 43, Kyiv 01021, Ukraine. Phone: +380 (67) 180-38-13. Email: [email protected].

Last updated: 30 September 2026.

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